![]() Mac only - check if there are any background updates that may cause the delay. Windows only - check if there are any Windows updates running in the background that may cause the delay. Update the firmware for your device if available. However, if you have a replacement receiver, you can use the Connection Utility software to perform the pairing. Sometimes restarting the device will repair the connection. Now, connect your receiver, and if it is not damaged, then it will automatically detect and connect your peripheral. Sometimes after a lag the display will update with all the keystrokes previously entered. Lately either mouse or keyboard or sometimes both, fail to respond. Until recently this has been working flawlessly. If your receiver is non-Unifying, it cannot be unpaired. I have a Logitech keyboard and mouse connected via Unifying Receiver. Unpair/repair or disconnect/reconnect hardware: If you have a Unifying receiver, identified by this logo, see Unpair a mouse or keyboard from the Unifying receiver. Keep other electrical wireless devices away from the USB receiver to avoid interference. In some cases the receiver signal gets blocked by the computer case, causing a delay. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. Move the device closer to the USB receiver. We request you to refer the below mentioned troubleshooting steps to isolate the issue: Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.
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